The listing of Quality System Behavior Newsletters (QSBNs)

Dear Receiver,

Please, forward this message to anybody who might be interested in quality systems and related matters.


My best regards


You can obtain any of the following newsletters (QSBNs) by sending your email message including your name, title, company and email address to the following email address: - thanks.
Please, identify your requested newsletter clearly in your message.

The listing of Quality System Behavior Newsletters (QSBNs)

QSBN-3-1994, The State of the ISO 9000 Series

QSBN-4-1994, Organizational Behavior and the ISO 9000 Quality System

QSBN-5-1994, Quality System - Communication - Leadership

QSBN-6-1994, Product Policy, Quality and Standards

QSBN-7-1994, Simulation and Quality Systems

QSBN-11-1994, Quality System Documentation

QSBN-12-1994, Quality System Reviews

QSBN-1-1995, Quality System Development and Continuous Improvement

QSBN-2-1995, Quality Auditors and Interpretations

QSBN-3-1995, Quality Systems - Past, Present and Future

QSBN-4-1995, Quality System Implementation & Project Management

QSBN-5-1995, Customer Satisfaction, Product Development and Quality System

QSBN-6-1995, Quality System Documentation - Legal and Ethical Requirements

QSBN-7-1995, Quality System Vocabulary - Terms and Definitions

QSBN-8-1995, Quality Systems, Managerial Involvement and Organizational Behavior

QSBN-9-1995, Quality Planning, Quality Objectives and Organizational Strategy

QSBN-10-1995, Quality System Development, Organizational Behavior and Management Techniques

QSBN-11-1995, Quality Process Framework

QSBN-12-1995, Dispositions of Nonconforming Products - Corrective and Preventive Actions

QSBN-1-1996, Correct ISO 9000 Interpretations ? - Are there any ?

QSBN-2-1996, ISO 9000 Quality System and Product Liability

QSBN-3-1996, Have we achieved the vision yet ? (The State of the ISO 9000 Series)

QSBN-4-1996, Quality System and Organizational Risk Management

QSBN-5-1996, Early Warnings, Preventive Actions and Follow-up

QSBN-7-1996, Training and Quality System

QSBN-8-1996, Technological Leadership and Quality Systems

QSBN-9-1996,  Cultural Aspects of Quality Systems

QSBN-10-1996, Organizational Politics, Power and Quality System Development

QSBN-11-1996, Quality System Rewards - Are your quality system developers rewarded adequately?

QSBN-12-1996, Integrating Quality and Environmental Management Systems into the International Strategic Formulation


M J 'Mark' Saarelainen
Consultant / Adviser
* Quality Management Systems
* Strategic Management Systems
* Benchmarking Processes
* Environmental Management Systems
P.O.Box 1672, Roswell, GA 30077, USA
Tel: USA-(770)-998-7855
FAX: USA-(770)-232-1425

No thought written in this message is a statement
of any organization by which I am employed or for
which I work.

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